Terms & Conditions

Read these terms and conditions ("Terms") carefully before using this site.

This website, http://www.connectshop.in, (the “Site”) is owned and managed by Connectshop (“we” “us”). The following Terms and Conditions apply when a User accesses and uses this Site.

1. Use of this Site and Acceptance

This Site is provided to you free of charge for your personal use subject to these Terms. By registering/ accessing the Site, the User (“you” “User” “Customer”) who intends to order /has ordered for sarees is deemed to have accepted the following Terms and Conditions of this Agreement (collectively, the “agreement”) in their entirety. You agree to be bound by these website Terms and Conditions of Use, all applicable laws and regulations. If you are using the site on behalf of a Company, you represent that you have the required authority to bind the Company to these Terms and Conditions. You also agree that you are responsible for compliance with any applicable local laws. If you do not agree to any of these Terms, please do not use this Site. All orders and purchases made on this Site will also be governed by these Terms and will be between you and Connectshop.


2. Registration

You need to register with the site to make a request for information or a quote, to view the information page and access fully other features of the site, and place an order through this site. You must be 18 years of age or older; and submit a valid email address during the registration process.

By electing to register; (a) you warrant that all information you submit while registering is current, true and accurate; (b) you agree to update this information; (c) You will not create more than one personal profile: (d) If we disable your account, you will not create another one without our permission.

If required to enter a password then any password chosen by you is known only to you. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another User at any time or disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account by any third party.

3. Products and Prices

This site provides you information about the various varieties of sarees available for sale through the Site.

The prices payable for bulk purchases that you order may be ascertained using our “Request a Quote” or email us at info.connectshop@gmail.com. You can also get the details by calling the phone numbers provided on our site. If, by mistake, we under-price an item in the quote, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item concerned. All prices are in Indian Rupees but exclude any GST and other duties/taxes that may be payable.

4. Availability and Order Process

All the varieties of sarees displayed on our website are usually available. If there is a problem with your order in terms of availability of the goods or our ability to deliver a particular item within the specified time, we shall contact you by telephone or notify you through email as soon as reasonably practicable.

4.1. Placing an order: While placing your order with the site, please use a valid email address, provide correct address with appropriate landmarks and phone number where you can be reached. We may be required to contact you while processing your order. Failure to provide a valid email address, correct phone number and address may affect order completion. Providing incorrect email address or phone number is a violation of the terms and conditions of this Agreement. This may result in forfeiture of any refund claim.

4.2. Instructions: You have to provide relevant and clear instructions regarding your requirements while placing the order to enable the Company to fulfil your orders ppropriately.

4.3. Tracking the order: You can monitor the status of the order through the tracking number provided by us.

5. Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. By dispatching the goods (and not before), a contract is established between you and us. If we decline to supply goods and payment has already been taken from your credit or debit card, we shall credit your credit or debit card with the payment received by us, within 30 days of declining your order. We shall not be obliged to offer you any additional compensation for disappointment suffered.

6. Delivery and Acceptance

Delivery will be made to the address specified by you on the completed order form. Once the sarees (“goods”) are delivered to you, they will be held at your risk and we will not be liable for their loss or damage.

All deliveries are by third party carriers. If you are not able to take delivery of the products, depending on the carrier used, your goods will either be stored at their office/godown for certain number of days as per the policy of the carrier from which place you can collect the goods, or the carrier will attempt to redeliver the goods to your address.

Once the goods are delivered to you, you have 3 working days to inspect the goods. If you do not inspect the goods within 3 days and the goods are damaged, or we shipped you the wrong product etc, you will not be eligible for replacement.

We shall use our best endeavours to secure delivery within 3 to 7 working days of your order but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

If you order items with different availability dates, we will hold all the items until the last item is delivered. You may however choose to have each item delivered separately and we reserve the right to charge you a delivery charge each time.

If our third party carriers cannot deliver the goods, you will be contacted by both us and the couriers to arrange a re-delivery or pick up.

If you do not respond and the items are returned to us, you may be subject to a charge. If the items need re-delivering there will also be a re-delivery charge.

7. Cancellation

You have the right to cancel your order within 24 hours after placing the order. If the goods have already been despatched at the time of receipt of your cancellation of the order, you must return the goods to us in accordance with paragraph 8 below and we will credit your credit or debit card with the amount paid by you within 30 days beginning with the day on which notice of cancellation was given and after the returned goods are received by us. You can return the goods within 3 days after the day following the delivery by contacting us and sending an email to: info.connectshop@gmail.com. If you do not return the goods or fail to make them available for collection within 7 days of your notice of cancellation, you will be deemed to have accepted the goods. This does not affect your statutory rights.

8. Damaged goods with factory defect / Returns and Refund

If you want to return all or any of the sarees for any reason, this should be done within 3 days from the date of delivery. In all cases you first must contact us (info.connectshop@gmail.com), before you arrange the return of the goods, to get approval for this. Please add the invoice number in your email.

Please note that we cannot process the credit without this approval.

We are not responsible for the returned goods that we have not received. We therefore advise you to send the package insured, and ask for proof of delivery. Where goods, which have no product fault, are returned, you will be refunded 100% of the product cost paid by you, after inspection, if the goods are returned in the original packaging and are in exactly the same condition as how you received them from us. You will not be refunded for shipping costs in either direction.

If you receive goods that do not match your order, please e-mail us with the invoice number, a brief description of the problem and 2 clear photos of suitable size via info.connectshop@gmail.com. We will then, if desired, send a replacement item. We are responsible for the return costs of the incorrect goods.

If you receive goods that are defective (factory error) or damaged during shipping, please e-mail us with a brief description of the problem and 2 clear photos of suitable size. We may ask you to return or destroy the defective / damaged goods.

In all the above cases, you should contact us via info.connectshop@gmail.com

9. Payment

You can purchase the sarees through this site. All purchase payments are to be made upfront. You can pay by Master or Visa credit or debit card. Credit card payments are accepted online directly by the concerned payment processing service using an emailed link provided on our invoice. Your credit-debit card details are entered directly from your computer and will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for access to this payment system will be given by providing a link with your invoice at the time of order.

10. Disclaimer

Connectshop does not provide any express or implied warranty of any kind. You are advised that website content may include some inaccuracies, discrepancies in the design/ colour/ information provided or typographical errors. We would be grateful if you bring to our immediate attention, any that you find. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. The content provided is subject to changes with time and may not be up to current date as designs are modified.

11. Liability

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us via info.connectshop@gmail.com of the problem within 3 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 10 days of the original delivery date-indication, we shall have no liability to you unless you notify us in mail (info.connectshop@gmail.com) of the problem within 15 days of the date on which the goods original delivery date.

If you notify a problem to us under this condition, our only obligation will be, at your option:

        To make good any shortage or non-delivery;

        To replace any goods that are damaged or defective;

        or To refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.

The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of anticipated savings or wasted expenditure,) or any other indirect, special or punitive damages whatsoever that arise out of or are related to this Site.

12. Third Party Websites

This Site includes links to other websites like Flipkart where our products are published/ advertised. Connectshop is not responsible for content on such other site outside this Site. Connectshop does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through their site or any hyperlinked site or featured in any banner or other advertising, if any.

13. General

You may not assign, sub-licence or otherwise transfer any of your rights under these Terms.

We shall not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.

If any of these Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

Connectshop reserves the right to modify/revise these Terms & Condition at any time without prior notice. A notification of the changes made may be displayed on the website. User is responsible for reviewing these Terms on each occasion that you revisit the site and if you place any order after changes are made to the Terms, you are deemed to have accepted them.

A person who is not a party to these Terms shall have no right to enforce any term of this document; but this shall not affect any right or remedy of a third party which exists or is available under the law concerned.

Entire Agreement/Severability/Waive:

This Agreement sets forth the entire agreement between you and Connectshop in respect of this site and its contents and supersedes all prior agreements, whether written or oral, with respect to the subject matter hereof. In the event that any provision of the Terms shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of the Terms. Connectshop’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This Agreement shall inure to the benefit of and be binding upon each of us and our respective successors and permitted assigns.

Force Majeure:

We or our service providers shall not be responsible for failure or delay in delivery of the goods caused on account of war, hostility or sabotage, act of God, electrical, internet or telecommunication outage, government restrictions, earthquake, storms or other elements of nature, blockages, embargoes, riots, or other events beyond our reasonable control. If such force majeure event continues for more than 30 days, either of us may cancel the order upon written notice. This section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or your obligation to pay for the goods delivered.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India without regard to its choice of law provisions. You hereby consent to personal jurisdiction of Local Court of Chennai, Tamilnadu, India.

All disputes arising out of or in connection with these Terms and Conditions or the goods supplied by us shall be finally settled by binding arbitration under the provisions of Arbitration and Conciliation Act 1996 and subsequent amendments. The place of arbitration shall be Chennai, Tamilnadu, India.

15. Contact Us

This Site is owned and operated by Connectshop, NO: 45, North Usman Road, T Nagar, Chennai 600017.

If you have an order query or require any clarification regarding these Terms and Conditions, you can contact us by sending a mail to the above address; or through Email: info.connectshop@gmail.com